Warranty Policy
We deeply value the trust you place in us when you choose our products. Your satisfaction and the happiness of your four-legged friend are our utmost priorities. That's why we have designed a comprehensive warranty policy for you.
Due to high demand, we are only offering replacements for the first 10,000 orders.
Our 'Replacement, then Refund' policy ensures that we stand firmly behind the durability of our IndestructaBear™. In the rare event that your pet turns out to be one of those exceptional chewers who can outsmart our bear, rest assured, we've got you covered.
How does it work?
It's really simple.
1.The Replacement: If your IndestructaBear™ is defeated by your furry friend, we will replace it with a new one. No questions asked.
2.The Refund: If, even after the replacement, your dog still manages to destroy the new bear, we will offer a full refund.
The best part is that we've made it easy to avail this warranty policy. All you have to do is share a before and after picture of your pet with the IndestructaBear™. It's a fun way for us to see how much your pet enjoys our product, and it helps us continually improve and innovate.
Remember, these snapshots are not just pictures to us. They are a vital part of our commitment to you and an essential requirement to fulfill the warranty. We treasure these images as they allow us to better improve our product to create a more effective none-destructive product.
How to Claim Your Warranty:
1.Take a picture before your dog first play session with the bear. Then take a second picture of your dog with the damaged ExtremeBear.
2.Send the images to our customer support email:
3.Our team will verify the images and initiate the replacement or refund process.
Warranty and Guarantee: Our warranty and guarantee policies are designed to ensure customer satisfaction with every purchase. Please note that these policies are subject to change at any time without prior notice. For the latest terms, please review our policy page before making a purchase.